Service 20-Groups (Franchise and Independents)

Our service management 20-Groups consist of progressive service management professionals who desire to continue their improvement processes.

Three times a year, service management meets to review their composite and performance, learn additional techniques from the group consultant, adopt industry best practices, and discuss areas that need attention to ensure that maximum profitability and customer retention are being achieved. There is no bigger bang for your training dollar!

We have 20-Groups specifically designed for franchise service departments and also for the independent service facility. Group size is limited to foster high group interaction.


Cost: $395.00 per Month
Coker Moderator's travel and lodging expenses are inclusive (unlike other 20-Groups).