Review Our Testimonials 

20-Group Testimonials

posted Jul 9, 2011, 8:02 PM by Brett Coker   [ updated Sep 28, 2011, 11:19 AM ]

“20-Group membership has been the single best investment I have ever made in my business. I would not be in business today without this 20-Group.” - Jon Howes, Southwest Auto, Dallas, TX

“When I first joined the 20-Group I was burned out, tired, and ready to sell out. Membership reinvigorated me and caused me to re-invent my shop and I begin making more money than I realized was possible. Getting organized and paying attention to numbers made my life easier.” - Bob Berger, Hubbard Woods Motors, Winnetka, IL

“I would not be in business today if it were not for this 20-Group. The knowledge and experience that I gain from the other members and moderator has been invaluable.” - James Snider, ArborMotion, Ann Arbor, MI

“Best dollars spent on my business. We, the members, exchange ideas to better our businesses. When I joined the group I thought I knew everything about running a business, but I was wrong. I learn something at every meeting.” - Frank Polhill, Franklin Automotive, Birmingham, AL

“My association with my 20-Group has become the most valuable tool in managing my business. The ability to measure my business against my peers has kept me focused. I consider my fellow members to be my board of directors.” - Bruce Cox, Bruce Cox Motors, Bellingham, WA

“It has been very rewarding to be able to get such expert feedback on specific problems in our shop and hearing all the wonderful and profit producing ideas of many other shops.” - Mike Glosser, GP Automotive, Everett, WA

“We have been in business for 15 years. IAP 20-Group has become the board of directors for our business. The wise counsel has emboldened us to make wise business decisions and helped us make painful but necessary changes for our business’ best interests.” - Rod Kruse, Import Specialty Service, Nashville, TN

Personal contact information for all above shop owners available upon request. 



posted Jun 15, 2011, 8:18 PM by Brett Coker   [ updated Jun 15, 2011, 8:26 PM ]

"We made a net profit in service before parts gross transfer for the first time in years after your visit"

- Phil Wentzel, Service Manager,   Roger Jennings Chevrolet

 "You guys do a great job! You've got a real winner here!"
- Asbury Group Platform

"The absolute best training we've ever had. Period!"
- Hopkins Motor Co

"We experienced an $8 increase in our effective labor rate and a .4 FHR per RO increase since using these DVD’s!"
- Marc Alexander, Fred Mueller Automotive

This training is excellent! This training tool should be used by everyone in the dealership industry!
Jim Dooley, Parks Chevrolet

“Our CSI went from 79% to 94.5% since we started using the training videos and it was your program that got us there!
- Stan Fields, Volkswagen-Audi of Huntsville

“I can’t say enough about the videos, they are just great!”
- Ed Tyler, Director of Operations, JC Lewis Ford, Savannah, GA



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