Testimonials

 

“We increased our service gross profit by $7,000 and parts gross profit by $4,000 in one month because of your tapes!”

Randy Roberts, Dealer, Celebration Nissan, Shelbyville, TN

 

“You guys do a great job! You’ve got a real winner here!”

Danny Ermine, VP-Fixed Operations, Asbury Group, Jackson, MS

 

”The absolute best training we’ve ever had! Period.”

Kyle Pacetti, Service Manager, Hopkins Motor Co., Lake City, FL

 

“I can’t say enough about the videos, they are just great!”

Ed Tyler, Director of Operations, JC Lewis Ford, Savannah, GA

 

We experienced a .5 FHR per RO increase immediately after beginning using this training.

Ricky Privette, Hubert Vester Chevrolet

 

“The tapes are great and the advisors love them!”

Charlie Nesbitt, Palmer Dodge, Roswell, GA

 

“We’ve closed more deals because of your video training.”

Jeff Barger, Service Manager, Bill Heard Chevrolet, Nashville, TN

 

“Our CSI went from 79% to 94.5% since we started using the training videos and it was your program that got us there!”

Stan Fields, Service Manager, Volkswagen-Audi Huntsville, Huntsville, AL

 

“The advisors love them and are closing more customers—it is having a huge impact on our business!”

Terry Jones, Newton GMC-Mitsubishi, Chattanooga, TN

 

“We are very pleased with the program…our advisors get a lot out of the training”

Gordon Shepherd, Thomson Chrysler Dodge Jeep, Thomson, GA

 

"This training is excellent! This training tool should be used by everyone in the dealership industry!"

Jim Dooley, Parks Chevrolet

 

"The training DVD’s are a great success and we’ve increased our RO count and dollars per repair order through the techniques included in the training!"

Chris Dubs, Carolina Nissan

 

"We experienced an $8 increase in our effective labor rate and a .4 FHR per RO increase since using these DVD’s!"

Marc Alexander, Fred Mueller Automotive

 

"Invaluable tool for training new Service Advisors!"

Steve O’Shea, Fathers and Sons Automotive

 

"Our FRH/RO average has increased .5 hours per RO since we started your training."

Service Manager, Birmingham, AL Chevrolet dealership

 

"We increased service gross profit $250,000 last year with only two advisors because of your work at our dealership. 

Service Manager, Minnesota Ford dealership

 

Coker Automotive Consultants
3409 Lorna Lane
Birmingham, AL 35216
Phone: (205) 978-8993
            (800) 715-8009
Fax:     (205) 824-8344
Email: info@cokerconsultants.com

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