From Our Clients:

"Coker Consultants provide me with the tools, analysis and feedback that have helped me grow my business and maintain profitability."
Adam Kushner, Swedish Motors, Inc.

"This has been the best investment I have ever made. If anybody wants a reference, tell them to call me!"
Joe Gilsdorf, Henry GM


Coker Automotive Consultants
Phone: (205) 337-2542

Visit Brett Coker on
Visit Brett Coker Service Dpeartment Training On LinkedIn
 
 
 
 
 
 
 
 
 
 

Why Choose Coker Automotive?

We train, coach and counsel service department personnel as well as perform in-dealership consulting and fixed operations management training to improve fixed operations profitability, processes, and customer handling skills.

If your goal is to maximize profitability on a long-term, sustainable basis, then we're your guys.

- Read More
Light A Fire Under Your Service Department!

We can train, motivate, counsel, analyze, and mentor your service personnel through seminar training and hands-on, make-it-happen, on-the-drive coaching.

Coker Automotive Consultants has delivered customized programs from the small store up to the mega-chains.


- Read More

Featured Product - Total Service Analysis

An in-depth, on-site analysis of your automotive service department operations.

This two day visit includes:

  • Assessment of Service Advisor selling skills
  • Repair order analysis
  • Financial analysis
  • Pricing and sales tools
  • Profit opportunities
  • & Much More!

- Read More

Need A Guest Speaker For Your Next 20 Group Meeting?
 
With hundreds of speaking engagements under our belts, we can deliver the type of hard-hitting and real-world presentation that will leave your group with the enthusiasm and understanding to go back to the dealership ready to fire up the service and parts profits.
 
 
Coker Automotive Consultants, 205-337-2542
 
Specializing in fixed operations management consulting and training for retail automotive dealerships and independent service & repair facilities. Our focus is on improving fixed operations profitability, customer retention, and CSI. 
 
 
Coker Automotive Consultants offers real-world solutions for the automotive industry, with tested results. Our extensive in-dealership and automotive consulting backgrounds allow us to provide solutions that work in practice, not in theory! Our hundreds of satisfied clients are proof that our training and consulting deliver financial results that are measurable and sustainable.
 
Our goal is to return your investment in less than 90 days through improved gross profitability while improving customer retention and CSI. We do not claim to be able to increase your Flat Rate Hours per RO (FRH/RO) averages to 3.0-4.5 FRH/RO or improve your Effective Labor Rate $20-$30 per FRH. Yes, we could do this, but the long-term impact on customer retention is counter-productive. What we focus on is improving fixed operations profitability AND customer retention, which is more beneficial short-term and long-term.

Sign in  |  Terms  |  Report Abuse  |  Print page  |  Powered by Google Sites